At Physio.pk, we are committed to protecting your medical and personal data. This policy explains how we manage information within our smart recovery platform to ensure a seamless and professional experience for patients across Pakistan.

1. Nationwide Certified Therapy Services

Physio.pk is a nationwide platform dedicated to connecting patients with professional care. When you book a session through our platform, we match you with certified and verified physiotherapists available across the country. Our goal is to ensure that every patient receives high-quality, clinical-grade treatment regardless of their location.

2. Advertising & Cookies (Google AdSense)

To support our platform, we display advertisements via Google AdSense.
• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
• Users may opt out of personalized advertising by visiting Google Ads Settings.

3. Website Analytics

We use Google Analytics to understand how visitors interact with our health services. This tool uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. This helps us improve our nationwide matching system.

4. Information Collection for Matching

We collect your name, WhatsApp number, and physical address. This information is used by our system to match you with the most suitable verified physiotherapist in your area. We do not display your full address publicly; it is only shared with your assigned specialist once a session is confirmed.

5. WhatsApp Login & Security

To eliminate the risk of forgotten passwords, we use WhatsApp OTP for authentication. Your WhatsApp number acts as your unique ID, allowing you to securely access your "Patient Vault" where all your recovery data and clinical history are stored.

6. Managed Data Sharing

Physio.pk acts as a managed layer. We share your clinical requirements with therapists to ensure they are prepared for your specific condition (e.g., Post-stroke rehab, Orthopedic recovery). Your data is never sold to third-party advertisers for their own marketing purposes.

7. Data Retention & Patient Rights

Your medical history is stored for your lifetime use unless you request deletion. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us.

8. Contact Information